At an awards ceremony recently, I noticed an incredible parade of horrible logos flashing across the screen. These are companies with minimum $2m in annual revenue. These are growing, successful companies. But the logos looked like they’d been made in Microsoft Paint or by someone’s nephew who took a graphic design class in high school. They… Read more »

Because your customers and clients ultimately tell your story, you have to understand that everything you do is marketing. Every touch point, every communication, every little thing you do or that you don’t do tells your story. Here are a few things that aren’t marketing, but really are: Answering the phone Sending an invoice Responding to job… Read more »

I run the marketing and content teams at Big Sea.  We are currently servicing 22 total client accounts on ongoing monthly marketing retainers — which is a lot of clients.  And a lot of clients means a lot of reports — you know, roughly 22 of them.   We have tried just about every reporting… Read more »